au777's Privacy Policy
Your personal information at au777 is completely safe with us. This document gives a full account of how we collect, use, and protect your data.
Introduction & General Information
au777 places the highest importance on its users' privacy. This Privacy Policy ("Policy") applies to all users of the au777 platform's services and describes how we collect, process, store, and protect your personal information.
By using our website and related services, you are considered to have agreed to the terms of this Policy. au777 takes care at all times to protect your information and ensures a secure connection through SSL encryption technology.
This Policy is a supplement to au777's terms of service and does not replace any part of those terms. If you have any questions about this Policy, please contact our support team.
What Information We Collect
We collect various types of information for the purpose of providing services on the au777 platform. A detailed description of that information is given below:
Personal Identification Information
During account registration and identity verification, we collect the following information:
- Full name and date of birth (for age verification)
- Valid mobile number and email address
- User-selected username and password
- Details of documents required for identity confirmation
Financial & Transaction Information
To process deposits and withdrawals, we collect the following information:
- bKash, Nagad, Rocket, or Upay account numbers (full numbers are never stored)
- Transaction amount and date
- Deposit and withdrawal history
- Information relating to applicable bonuses and rewards
Technical & Usage Information
To maintain the security and improve the quality of our platform, we automatically collect the following information:
- Device type, operating system, and browser information
- IP address and connection duration
- Navigation patterns and click data on the platform
- Session cookies and local storage data
How We Use Your Information
au777 uses collected information only for legitimate and specific purposes. We never collect or use information unnecessarily.
- For creating, verifying, and managing accounts
- For completing deposit and withdrawal transactions securely
- For providing bonuses, rewards, and VIP program benefits
- For detecting and preventing fraudulent activity
- For resolving technical issues and improving the quality of the platform
- For providing customer support and resolving your complaints or questions
- For meeting legal obligations and ensuring responsible gaming
- For informing you about relevant services or offers (based on your consent)
au777 never sells your personal information to third parties or transfers it for commercial purposes. Information may only be shared where a legal obligation exists or where you have given explicit consent.
Data Protection Measures
au777 uses industry-standard security technology to protect your information. All data transmission on our platform is secured through SSL (Secure Socket Layer) encryption technology.
🔐 Encryption & Secure Connection
Our website runs on HTTPS protocol. All information between your browser and our server is transferred in encrypted form. Passwords and sensitive financial information are never stored in plain text.
🛡️ Access Control
Only authorised staff can access au777's internal systems. Every access event is logged and regularly audited. Our staff are contractually bound to maintain the confidentiality of your information.
🔍 Fraud Detection
We monitor suspicious activity using automated systems. In the event of unusual login attempts or transactions, your account is immediately secured and you are alerted.
💾 Secure Data Storage
Your information is stored on secure servers and backed up regularly. Unnecessary data is securely deleted after a set period. We follow a data minimisation policy for storage.
Cookies and Tracking Technology
The au777 platform uses cookies and similar technologies to improve your browsing experience and maintain service quality.
Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, carry out security verification, and remember your preferred language settings. Disabling these cookies will prevent the platform from working properly.
Functional Cookies
These cookies are used to remember your preferences and settings. For example, your preferred game category, language selection, and display settings are saved. This makes each of your sessions more personalised.
Analytical Cookies
To improve our services, we analyse usage patterns on the platform. This information remains completely anonymous and is not used to identify any individual. You can control these cookies at any time from your browser settings.
You can accept or reject cookies at any time by changing your browser settings. However, disabling some cookies may prevent certain features of au777 from working properly.
Sharing Information with Third Parties
au777 never sells your personal information to third parties for commercial purposes. Information may be shared in the limited circumstances described below:
- Payment processors: Minimum necessary information is provided to complete transactions through bKash, Nagad, Rocket, and Upay. These organisations operate under their own privacy policies.
- Legal authorities: Information may be provided in response to a court order or a valid request from an appropriate legal authority.
- Technology service providers: Trusted organisations involved in technical services such as server management or cybersecurity may access limited information under contractual confidentiality obligations.
- Fraud prevention: Information may be shared with relevant authorities where necessary to protect against cybercrime or fraudulent activity.
Before sharing information in any of the above cases, we ensure that the receiving party has appropriate data protection measures in place and will use the information only for the specified purpose.
Your Rights & Controls
You have full control over your account and personal information at au777. You can exercise the following rights at any time:
Right to Access Information
You have the right to receive a complete list of the information we hold about you. You can contact the support team to request a copy of this information.
Right to Correct Information
If any information stored in your account is incorrect or incomplete, you can request that it be corrected. This is possible through your account settings or via the support team.
Right to Delete Information
In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a set period to meet legal obligations.
Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages from au777, you can stop them at any time. Update your preferences through your account settings or the support team.
To exercise any of the rights mentioned above or to make any request regarding your information, please contact our support team. We will process all legitimate requests as quickly as possible.
Data Retention Period
au777 retains your information only for as long as necessary. The general policy is as follows:
- Active account data: All necessary information is retained for as long as the account remains active.
- Transaction records: Financial transaction data is retained for a set period in accordance with legal obligations.
- Closed account data: After an account is closed, some information may be retained for a set period in accordance with applicable laws and regulations.
- Technical logs: System logs and analytical data are generally retained for a short period and deleted as needed after regular review.
After the retention period ends, your information is permanently deleted or anonymised in a secure manner.
Protection of Minors
au777 strictly follows a 21+ age policy. Our platform is for those aged 21 or over only. We take steps to verify age during account registration, and the account of any person who does not meet this age limit is immediately closed.
We do not knowingly collect or process personal information of persons under the age of 21. If we are informed that information belonging to a minor has been collected by mistake, we will take immediate steps to delete that information and close the relevant account.
Policy Changes & Updates
au777 may review and update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered mobile number or email.
The date on which changes take effect will be noted at the top of this page as "Last Updated". Continued use of au777 after a change will be considered as your agreement to the new policy.
For any questions about changes to the policy, please contact our support team. We are always ready to answer all your queries.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, au777's support team is always ready to help. We provide support in both Bengali and English.
Live Chat: Available 24 hours, 7 days — log in to the platform for instant support
Email: [email protected]
For privacy-related requests, please write "Privacy Request" in the subject line of your email.
For more information, you can also visit our Terms & Conditions and Responsible Gaming pages.